> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hivenet.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to get your instance ID

> Learn how to find and copy your instance ID from the Hivenet console for support or troubleshooting.

Sometimes support may ask you to share your instance ID. This unique identifier helps us quickly locate the instance you’re referring to. Here’s how to find it in the Hivenet console.

<Steps>
  <Step title="Go to Instances in the left-hand menu." />

  <Step title="Find the instance you want and click the three dots menu on the right.">
    <img src="https://mintcdn.com/hivenet/dPwomguvpypUgXrq/images/instance-hamburger-menu.png?fit=max&auto=format&n=dPwomguvpypUgXrq&q=85&s=a3968bc0024833d85140b53da605fd4f" alt="Instance Hamburger Menu Pn" width="2292" height="486" data-path="images/instance-hamburger-menu.png" />
  </Step>

  <Step title="Select Details." />

  <Step title="In the details window, look for Instance ID.">
    <img src="https://mintcdn.com/hivenet/dPwomguvpypUgXrq/images/instance-details.png?fit=max&auto=format&n=dPwomguvpypUgXrq&q=85&s=3401ae68e2f9be8fdd576fb5e618c5b1" alt="Instance Details Pn" width="592" height="545" data-path="images/instance-details.png" />
  </Step>

  <Step title="Click the copy icon next to the ID." />

  <Step title="Paste it into your message when contacting support." />
</Steps>

<Tip>
  Your instance ID is not the same as the instance name. The name is chosen by you, while the ID is automatically generated and unique.
</Tip>

<Warning>
  Do not confuse the instance ID with your **User ID** or **SSH key**. Support usually only needs the instance ID.
</Warning>