Members cannot see organization-wide billing. They can see the instances they created and the active price shown for those resources, but the organization Owner manages the balance and payment settings.
Check the organization overview
Owners and Admins can use Overview for a quick picture of organization activity. Depending on the available data, the dashboard can show:- Current balance
- Today’s spending
- Spending during the current month
- Current spend rate
- Active instances and models
- GPUs and vCPUs in use
- Total uptime
Open Billing for the full account view
- Select Billing from the left sidebar.
- Check the Balance to see how many credits remain.
- Check the Current spend rate to see the combined hourly rate of active resources.
- Review Transaction history for credit purchases and transfers.
- Review Billing details when you need payment or invoice information.
Check which instances are contributing to spend
Open Instances and review the running-instance list. Owners and Admins can see all instances in the organization. Members see the instances they created. The instance table shows the configuration and active price for each resource. Use it to identify:- Instances that are still running
- High-cost configurations
- Duplicate or forgotten workloads
- The person who created an organization instance, when that information is shown
Understand the current spend rate
The current spend rate is the total hourly price of resources running at that moment. It is a live estimate rather than the billing interval. Compute charges eligible usage per second. For example, an instance priced at €0.75 per hour that runs for 30 minutes contributes approximately €0.375 before any other applicable usage. The spend rate changes when:- Someone starts an instance
- A new instance reaches Running
- A running instance leaves the Running state, including while stopping or terminating
- Hivenet Inference API usage starts or stops
- The active configuration changes
Understand the time-remaining estimate
The sidebar may show an estimated Time remaining based on the organization’s current balance and spend rate. This estimate is not a fixed deadline. It can increase or decrease when:- The Owner adds credits
- Auto top-up adds credits
- Resources start or stop
- Another person in the organization changes their workload
- Active inference usage changes
Reduce active spending
When you no longer need a running resource:- Compute instance: Stop it if you expect to continue later, or terminate it when the work is finished and you no longer need its local data.
- Inference API deployment: Stop it if you want to keep the deployment configuration for later, or terminate it when you no longer need the endpoint.
Investigate an unexpected charge
If organization spending does not match what you expected:- Check every running instance, not only the ones you created.
- Review the active price and configuration of each instance.
- Check whether Hivenet Inference API workloads are active.
- Review transaction history for recent credit purchases or transfers.
- Note the organization name, affected instance IDs, and approximate timeframe.
- Contact Support through the console if the discrepancy remains.
Admins can investigate organization usage and billing details, but only the Owner can add credits, change payment methods, or configure auto top-up.